FAQs

Certainly. Our theaters are available for rental to corporations and organizations for new release screenings and meetings. If you're interested in creating your own event or hosting a corporate meeting with visual impact, please visit our website for more information.

Yes, there is a $1.85 convenience fee per ticket for online seat reservations. This fee is in place because online reservations provide our guests with the best selection of seats. Check our site for more: https://www.majesticphx.com/rentals.

While we strongly recommend reserving seats in advance through our app or website for the best selection, it is possible to purchase seats at our cinema. Our lobby concierge can assist you in selecting your seat upon arrival. However, please note that seat availability may be limited when purchasing at the cinema.

Upon arrival, you'll be directed to your auditorium. Once seated, a server will greet you and take your food and drink order. To minimize interruptions during the film, we recommend keeping a credit card on file. For refills or additional orders, utilize our QR ordering. Our full menu is also available at the lobby bar, with no ticket required.

As a cinema grill, we offer both traditional movie snacks and a full bar and grill menu. Our selection includes popcorn, soda, candy, and Icee, as well as exclusive culinary creations. A server will bring all items directly to your seat during the film, ensuring you don't miss any of the movie.

To become a Crown Loyal member, we require your full name, a valid email address, mobile number, birth date, and zip code. This information helps us confirm your age, send rewards, communicate offers, ensure point accrual, and understand our members' travel patterns.

Yes, rewards expire 30 days after issuance to your account. After the expiration date, rewards will no longer be visible in your account and cannot be reinstated.

Yes, you may cancel your membership at any time. To do so, log into your account via the app or online, navigate to your profile, and select the option to delete your account. Please note that this action is irreversible, and all associated data, level status, and rewards will be permanently lost.

Food and beverage rewards are redeemed at our box office, while movie ticket rewards can be redeemed online or in person. For in-person redemptions, present the QR code from your account to the lobby concierge. Multiple rewards can be redeemed in one visit, but once redeemed, rewards must be used during that visit and cannot be reinstated if unused.